Decreasing Patient Provider Conflict
The Decreasing Dialysis Patient Provider Conflict Toolkit, is available to dialysis facilities to understand, educate, and provide resources to the providers of dialysis services to better cope with the issue of conflict in dialysis facilities. The DPC is geared to help create safe dialysis facilities, provide training resources for handling conflict, improve patient-provider relations, and improve patient-provider satisfaction with the dialysis experience.
Proactivity: Anticipating and Resolving Volatile Situations presented by Sound Mental Health on October 10, 2013 (Cisco Web-Ex .wrf format; the link will download a copy of the .wrf reader if not already present on your computer)
Page updated March 11, 2015