COVID-19 (Novel Coronavirus)

CDC has published guidance for dialysis facilities on dealing with COVID-19. We have these and additional resources below. For Patient Resources, click here.

CMS Press Release: President Trump Expands Telehealth Benefits for Medicare Beneficiaries During COVID-19 Outbreak

CMS ESRD Provider Telehealth and Telemedicine Toolkit

CMS COVID-19 Focused Infection Control Survey - Dialysis Provider Self-Assessment

Comagine Health ESRD: Coping with Infectious Disease Outbreaks in the Dialysis Setting

Home Dialysis Central: How to Support Home Dialysis Patients During a Pandemic

CDC: CDC Guidance for COVID-19 in Hemodialysis Facilities

CDC: CDC Guidance for Healthcare Settings

NTDS: NTDS Coronavirus (Comprehensive list of resources, including all relevant CDC links)

SAMHSA: SAMHSA Disaster Distress Helpline: 800.985.5990 or text TalkWithUs to 66746

FEMA: Community Emergency Response Team Training: Disaster Psychology

ASN/DPC: Webinar: What the COVID-19 Means for Kidney Patients

CMS COVID-related survey/certification questions and waiver requests:

CMS QSOG Emergency Prep: This email address is being protected from spambots. You need JavaScript enabled to view it.

Specific 1135 waiver requests:

Send to your CMS location. For ESRD NW16 (Western Consortium*): This email address is being protected from spambots. You need JavaScript enabled to view it.

Western Consortium: Colorado, Montana, North Dakota, South Dakota, Utah, Wyoming, Alaska, Idaho, Oregon, Washington, Arizona, California, Hawaii, Nevada, and the Pacific Territories.

CMS COVID Local Healthcare Coalitions: Your local healthcare coalitions can help dialysis providers with needs such as a shortage of resources. Click on your state below for contact information.

AK | ID | MT*| OR | WA | All States

*For Montana (MT), start by contacting your local county or tribal health department for questions regarding COVID-19.

Patient Hotlines:

  • DaVita: 800.400.8331
  • Fresenius: 800.626.1297
  • Additional patient hotlines: click here.

Current Closures:

No Network facilities have been reported to be closed at this time.
Updates on facility "Open/Closed" Status are also posted at


Facility Closures
To notify us of your facility closure, complete the online form. This includes disruption due to COVID-19 coronavirus.
Emergency facility closures are listed above and at



KCER (Kidney Community Emergency Response) Coalition
The Kidney Community Emergency Response (KCER) Program provides technical assistance to End Stage Renal Disease (ESRD) Networks to ensure timely and efficient disaster preparedness, response, and recovery for the kidney community. Also included on the site are resources for emergency management preparedness and response for individuals, patients, staff and organizations.

Disaster Planning Resources - Providers

Disaster Planning Resources - Patients